Cookie Policy
We use cookies and similar website technologies to keep the site working properly, remember selected preferences and, where you choose to allow it, understand how visitors use the site. This page explains what these technologies do, how long they may remain in place and how you can control them.
Cookies should be easy to understand
A cookie is a small piece of information stored on a device when a website is visited. Some cookies are needed for basic website functions, while others are optional and can be switched off. We aim to keep the distinction clear so you can make your own choice.
What cookies do
Cookies can help a website remember information between pages, keep a shopping session working, protect forms and accounts, remember selected settings, or provide information about how the website is being used.
Not every cookie performs the same job. Some are necessary for a function you have requested, while others are optional and should only be used where the required permission has been obtained.
Types of cookies we may use
Cookies used for online shopping
Because VENDOR TOOLS sells computer keyboards, mice and related products online, certain technical cookies may be needed when you add an item to a basket, move through checkout or complete an order.
These technologies may help the website remember the contents of your basket, maintain a checkout session, keep the website secure and make sure information is carried between the relevant pages.
Where a cookie is genuinely necessary to provide the shopping service you have requested, it may fall within the applicable strictly-necessary exemption. We still aim to explain these cookies clearly rather than treating them as invisible technology.
Non-essential cookies and consent
Optional cookies are not treated as accepted simply because someone visits the website or continues browsing. Where consent is required, the visitor must be given clear information and a genuine choice before the relevant technology is placed on the device.
Your choice matters
You can accept optional cookies, refuse them or change your preferences where the website’s cookie controls provide those options. Refusing optional cookies should not prevent access to ordinary website content or services that do not depend on those cookies.
Consent should be a clear positive choice. A pre-selected option, or simply continuing to browse, is not treated as consent for non-essential cookies.
What information may be stored
Depending on the technology being used, cookies may store or recognise information such as a session identifier, selected preferences, shopping basket information, basic technical information or a record of a cookie choice.
The actual information depends on the specific cookie or technology installed on the website. We do not use this Cookie Policy to suggest that every cookie collects the same type of information.
- Website session information may be used to keep a requested service working between pages.
- Basket information may be used to keep selected products available during an online shopping session.
- Security-related information may help identify abnormal requests or protect website functions.
- Preference information may remember choices made by the visitor where the relevant technology is permitted.
- Optional analytics information may be used to understand website performance after the required consent has been obtained.
How long cookies remain
Cookies can be either session cookies or persistent cookies. A session cookie normally remains only for the current browsing session, while a persistent cookie may remain for a defined period after the browser is closed.
| Category | Typical purpose | Typical duration | Consent position |
|---|---|---|---|
| Strictly necessary | Basket, checkout, security and core website functions | Session or limited technical period | May be exempt where genuinely necessary |
| Preferences | Remember selected settings | Session or defined period | Consent where required |
| Analytics | Understand website use and performance | Defined period set by the relevant tool | Consent required where applicable |
| Consent record | Remember the visitor’s cookie choice | Defined period | Used to respect the selected preference |
Exact cookie names and expiry periods can change when website software, plugins or service providers are updated. Where the site uses a specific cookie list or consent-management system, that information should be kept consistent with the actual technical configuration.
Third-party technologies
Some website functions may rely on services provided by another organisation. If a third-party service stores or accesses information on your device, or receives information through a cookie or similar technology, the relevant third party should be identified through the website’s cookie controls and supporting information where applicable.
We do not describe a third-party cookie as strictly necessary simply because it is useful to the business. The classification depends on what the technology actually does and whether it is essential to provide the service requested by the visitor.
Where a third-party technology is optional and requires consent, it should not be activated before the required permission has been obtained.
Analytics
If analytics tools are used on the website, they may provide information about visits and website performance so that we can understand which parts of the site are useful and identify areas that may need improvement.
Analytics cookies are not treated as automatically exempt just because the information is used for website improvement. Where consent is required, analytics technologies will only be used after the visitor has made the required choice.
If the analytics configuration changes, the cookie information and consent settings should be reviewed so that the description remains accurate.
How to control your cookie choices
Where a cookie preference tool is available, you can use it to accept or refuse optional cookies and, where supported, change your previous choice.
Browser settings
Most modern browsers allow you to view, block, delete or limit cookies through their privacy and security settings. You can also choose to block third-party cookies or clear cookies when the browser is closed, depending on the browser you use.
Changes to our cookie use
Our website technology may change as we add, remove or update website functions. If those changes affect the cookies or similar technologies used on the site, this policy and the relevant consent controls may also need to be updated.
Where a material change requires a new consent choice, the relevant optional technology will not be treated as accepted simply because a visitor previously used the website.
We may also review our cookie information from time to time to make sure that the descriptions remain consistent with the technology actually being used.
Cookie policy disclaimer
A practical note about website technology
Website technology can change when the store software, security tools, checkout functions, plugins or connected services are updated. For that reason, individual cookie names, technical identifiers and expiry periods may change from time to time. We will take reasonable steps to keep this page and the website’s cookie controls aligned with the technology in use. We cannot guarantee that every browser, device, extension or third-party service will behave in exactly the same way. Browser settings can also affect how cookies are stored or removed. Nothing in this policy is intended to remove or restrict any right or protection that cannot lawfully be removed or restricted. If you have a question about a cookie used on the website, please contact us and we will do our best to explain its purpose in plain language.
Contact us about cookies
If you have a question about how cookies or similar technologies are used on the website, you can contact us directly. Please tell us which page or website function you were using and, where possible, the approximate time you noticed the issue.
